Shipping policy

Thank you for shopping with The Geekaverse Shop. All of our products are made-to-order, which means each item is created specifically for you after your purchase.

Shipping Locations

We currently ship to:

  • United States

Shipping Time Estimates

After your order has been processed and shipped, estimated delivery times are:

  • United States: 3–7 business days

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delays & Issues

While we work with trusted fulfillment partners, delays may occur due to:

  • Carrier issues
  • Customs processing (international orders)
  • High seasonal demand

We are not responsible for delays caused by shipping carriers, but we will do our best to assist if any issues arise.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

The Geekaverse Shop is not responsible for lost or stolen packages once they are marked as delivered.

If you believe your package is lost, please contact the shipping carrier directly. You may also reach out to us, and we’ll do our best to assist.

All shipping addresses

The following shipping address requirements are applicable to all destinations:

  • The shipping address must be exclusively in Latin characters.
  • The limit for Address Line 1 is 35 characters, and for Address Line 2, it is 30 characters.
  • The Geekaverse Shop does not provide address validation services. Therefore, it is the customer's responsibility to provide an accurate shipping address.

PO box delivery

  • Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer's own risk.
  • PO boxes come in various sizes, so it's the customer's responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
  • PO box addresses are not supported by Express Delivery for both orders imported from sales channels and manual orders. If a customer submits an order with Express Delivery and enters a PO box address, it will be imported as a standard order.
  • The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
    • First name: John (matching the name on the box)
    • Last name: Smith (matching the name on the box)
    • Address 1: PO Box 1776
    • Zip code: 28034
    • City: Dallas
    • Country: United States